Terms & Conditions
Welcome to the services offered by the timorate website (timorate.com). The following terms and conditions (hereinafter referred to as "these Terms") constitute a legal agreement between you and timorate, governing all your actions regarding your use of this website and the purchase of related goods. Please read these Terms carefully before using this website. By clicking "Agree" or using the services of this website, you indicate that you have fully understood and accepted all the contents of these Terms. If you do not agree to these Terms, please do not use this website.
Account Usage Rules
You must be 18 years of age or older to register and use the services of this website; if you are under 18 years of age, you must use the website under the guidance of your guardian, and your guardian shall bear corresponding responsibility.
When registering an account, you must provide true, accurate, and complete personal information. If your information changes, please update it promptly. You shall be solely responsible for any account abnormalities, service unavailability, or other losses caused by false or incomplete information provided by you.
You are responsible for the security of your account password and must not disclose your account information to any third party. If you discover your account has been illegally logged into or used, please contact customer service immediately to freeze your account. Timorate is not responsible for account security issues caused by your own negligence.
Your account is for your personal use only and may not be transferred, rented, or lent to others. Otherwise, Timorate reserves the right to suspend or cancel your account as appropriate.
Order and Transaction Rules
When placing an order on this website, you must carefully verify the product information, shipping address, payment amount, etc. Submitting an order indicates that you are making an offer to purchase the goods. Timorate will send you an order confirmation email after confirming that your order information is correct, payment is successful, and the goods are in stock. At this point, the order is officially established.
If you do not complete payment within the specified time after submitting your order, the order will be automatically cancelled. If the goods are out of stock, or the price is adjusted, we will contact you within 24 hours to discuss a solution (such as order cancellation, product replacement, etc.).
Product prices are as displayed on the website. However, if the price display is incorrect due to system failure, data update delays, or other force majeure events, Timorate reserves the right to cancel the relevant order and will explain the situation to you.
You are required to complete payment promptly according to the order amount. Any transaction fees incurred during the payment process are your responsibility (unless otherwise agreed). If payment fails due to issues with the payment platform, you can contact the payment platform or our customer service for assistance.
Product Liability and Guarantee
timorate promises that all products sold are genuine and meet relevant quality standards. The descriptions on the product details page are based on accurate information. However, minor differences may occur due to updates from the brand owner or batch variations. While we will strive to update information promptly, we are not liable for any non-quality-related issues arising from these minor differences.
Upon receiving the goods, you should inspect them promptly. If you find any quality issues, quantity shortages, or discrepancies with the description, you must submit a return application within the specified time according to the return policy. Timorate will assume corresponding after-sales responsibility in accordance with the law.
The shelf life of special commodities such as food and fresh produce is subject to the label on the product packaging. You must use the product within the shelf life. Timorate is not liable for any unusable products due to improper storage, exceeding the shelf life, or other reasons attributable to your own fault.
Website Usage Guidelines
When using this website, you must abide by laws, regulations, and public order and good morals. You must not use the website to engage in any illegal activities, including but not limited to disseminating illegal information, publishing false advertisements, stealing others' information, or conducting fraudulent transactions.
You must not tamper with, reverse engineer, or crawl the code, data, or interface of this website, nor disrupt the normal operation of the website or infringe upon its intellectual property rights.
The content of this website (including text, images, trademarks, logos, etc.) is protected by intellectual property laws and regulations and belongs to Timorate or the relevant rights holders. Unauthorized copying, dissemination, or use for commercial purposes is prohibited.
If you have any questions about these terms, please contact us at service@timorate.com.
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK.