Contact Us

Your needs are our top priority; your questions are our prompt response. To provide you with more efficient service, Timorate has opened multiple communication channels. Whether you're inquiring about products, checking your order, or providing feedback, you can quickly find us.

Core Contact Method: Customer Service Email
service@timorate.com

【Service Timeliness】Weekdays 8:00-20:00, response within 1 hour of email submission; non-working days, response within 24 hours, ensuring your issues are not delayed.